Deep Sea World Protection Plan Against Covid-19
- Deep Sea World Protection Plan Against Covid-19
Deep Sea World Covid-19 Plan
Deep Sea World have introduced many changes for the safety of our staff and visitors. Please read the below document before you visit Deep Sea World to help protect yourself and others from the spread of Covid-19.
Deep Sea World Covid-19 Guidance
When visiting the aquarium you should take note of the following guidance and changes:
- If anyone from your visiting group has a persistant cough, fever, or change/loss of taster or smell please do not visit the aquarium. Your ticket will be valid for 6 months to visit aother day.
- A one-way system has be introduced to help reduce contact with other visitors. There are arrows to guide you on your underwater journey.
- We recommend for visitors to buy their tickets online before visiting and use card when visiting the cafe or gift shop.
- We have social distancing markers throughout the aquarium to aid you in staying two metres apart form other visitors.
- All our staff will be wearing protective screens or face masks to keep them safe we would like to encourage our visitors to also wear a face covering.
- We ask that visitors remain in their visiting groups and to keep children from wondering near other visitors .
- There have been sanitising stations installed throughout the aquarium which we recommend you take advantege off especially if you have touched any doors or surfaces.
- There is a maximum capacity in the aquarium so visitors may need to wait. Our tickets are still valid all day but if you leave the building you may need to wait in a queue again to re-enter.
Unfortunately to help protect our visitors we have had to close some of our exhibits:
- Aquasketch – The Uk’s largest Virtual Aquarium is currently closed off as the interactivity may spread Covid-19.
- Access All Areas tours are temporarily suspended as these close contact tour increase risk of spreading the virus.
- Talks and feeds have been minimised, however we will still have our seal feed twice daily and our shark feeds Wednesday and Saturday. As you journey around the Aquarium there may be different tanks being fed so look out for our Aquarists.
This is a strange time for both our staff and our visitors so please be patient and understanding. Many of these changes have been done out of necessity to protect our staff and visitors based on government advice.
Do I need to book time slots?
We are not running booked time slots. You can either buy our flexi-ticket online or buy tickets at the door. If you are visiting on a busy day (rainy days) please be prepared to queue.
My dive was cancelled or dive voucher has expired due to lockdown what should i do?
Please contact [email protected] and we will re-organise a time and a date for you.
Will the cafe and gift shop be open?
Both the cafe and gift shop will be open however the cafe may be running a limited menu during this time.
How do i book my tickets now?
Tickets can be bought online and at reception as normal however we recommend that visitors buy their tickets online.